ModMed Recognizes Leaders in Healthcare Operations with 2nd Annual Practice HERO Awards

Winners honored for outstanding achievements in operational efficiency, patient-centered innovation, and technology integration

Specialty-specific healthcare technology leader, ModMed®, announced the recipients of its 2nd annual Healthcare Excellence in Refining Operations (HERO) Awards. These awards celebrate practice leaders — including managers, administrators and key operational roles — who have leveraged ModMed's solutions to optimize workflows and boost operational efficiency.

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These awards celebrate practice leaders who have leveraged ModMed's solutions to optimize workflows and boost operational efficiency. (Photo: Business Wire)

Meet the 2024 HERO Award Winners:

• Stephanie Lewton, Operations Manager, Atlantic Orthopaedics & Sports Medicine
• Shana Dominguez, Practice Administrator, A-Z Dermatology
• Kaitlin Meeks, Practice Administrator, Piedmont ENT and Related Allergy
• Brooke Young, Office Manager, Morris Dermatology LLC

Each of these recipients were nominated by their peers, reviewed by a panel and selected for their significant impact, as a result of demonstrated leadership, innovation and strong commitment to the success of their practices.

“At ModMed, we’re inspired by healthcare leaders who transform patient care and practice success through innovative technology," said Joe Harpaz, co-CEO of ModMed. "The 2024 HERO Award winners exemplify how dedication and vision, combined with our solutions, can elevate every aspect of a practice — from operational efficiency to the quality of patient interactions. We’re proud to stand alongside these leaders who have made measurable, lasting impacts in healthcare. Their achievements remind us of the power of collaboration and innovation to drive real change for patients and practices alike.”

Stephanie Lewton, Operations Manager at Atlantic Orthopaedics & Sports Medicine, played instrumental roles in implementing ModMed solutions within their practice. She shared, “It’s an honor to be recognized by ModMed. By bringing the entire RCM process in-house, we’ve gained greater control over billing, while eliminating the need for outside vendors. Implementing ModMed has transformed our workflows, including a streamlined workers' compensation process and the successful rollout of 50 iPads for seamless patient care.”

Shana Dominguez, Practice Administrator at A-Z Dermatology, whose training initiatives and full use of EMA® have enabled her team to double patient capacity and improve care quality and community outreach stated, “We’ve transformed our practice… empowering our providers to more than double their patient volume across all locations. Through focused training, our medical assistants and support staff have streamlined processes and are now able to manage patient care much more efficiently. EMA allows us to deliver higher-quality care to more patients, track retail inventory, and dedicate more time to community outreach, including raising skin cancer awareness.”

Piedmont ENT and Related Allergy’s Practice Administrator Kaitlin Meeks’ leadership in implementing ModMed across her practice not only modernized workflows but also delivered significant cost savings and operational efficiency. She noted, “I first implemented ModMed in 2022 with Advanced ENT and Allergy, a 24-provider practice, and recently implemented ModMed again at a 9-provider practice. Moving 24 physicians from paper-based workflows to iPads and creating custom templates has saved us significantly over time… I’m honored to be a ModMed HERO award recipient and thrilled to continue driving these innovations.”

Morris Dermatology LLC’s Office Manager Brooke Young played an instrumental role in helping her practice achieve improvements in efficiency and financial health. She remarked, “This recognition affirms our team’s dedication to excellence. Since implementing ModMed’s solutions, we’ve seen incredible improvements in our practice’s efficiency and financial health. With a reduction in claims rejections and an increase in collections, we’ve been able to streamline operations and reduce our workforce, resulting in significant payroll savings this year. The impact has been transformative, and I’m proud to be part of a team that embraces innovative technology to drive these results.”

Recognizing Leadership at MOMENTUM 2024

The HERO Awards were presented at MOMENTUM 2024, ModMed’s annual conference dedicated to celebrating innovation in healthcare. ModMed extends its warmest congratulations to all the winners and finalists who continue to lead the way in healthcare operations.

For more information, please visit modmed.com.

^{**The statements from award recipients reflect personal experiences and insights. Individual results may vary.}

About ModMed

At ModMed, we empower medical practices to grow and scale by delivering better patient experiences with cloud, data, and AI technologies. Leveraging extensive clinical data sets, we design intelligent software solutions to simplify, automate and streamline clinical workflows and drive practice efficiency. With our specialty-specific EHRs, Practice Management, Revenue Cycle Management and Analytics solutions, as well as products for patient engagement, payment processing, and marketing, we are trusted by over 40,000 providers to drive clinical and operational success. Learn more at modmed.com or our blog and connect via Facebook, LinkedIn, X (Twitter) and Instagram.

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