Perficient, the global consultancy transforming the world’s most innovative companies through AI-first solutions, is spotlighting its own marketing transformation at Sitecore Symposium, November 3-5 in Orlando, Florida. During the mainstage panel “The Human Side of Digital: Experiences That Deliver Lasting Value,” Perficient will discuss how it’s leveraging Sitecore XM Cloud and Gradial’s multi-model AI agents to modernize its own digital ecosystem while helping clients do the same, empowering marketers to deliver hyper-personalized, scalable digital experiences.

As organizations face mounting pressure to deliver customized digital experiences at speed, they need flexible, AI-powered platforms that unify workflows and unlock data-driven insights. As part of its AI-first strategy, Perficient is investing in Sitecore XM Cloud to transform digital experiences, accelerate delivery, and enable real-time personalization at scale within its own enterprise and for clients. Perficient is the first Sitecore partner to adopt the XM Cloud platform with Gradial’s multi-model AI agents.

Carrie Grapenthin, Perficient’s Chief Marketing and Communications Officer, will join Dave Tilbury, Chief Operating Officer at Sitecore, and other industry leaders for a panel discussion about Sitecore’s potential to drive both unique user experiences and efficiencies for marketers. As “partner zero” for Sitecore XM Cloud integrated with Gradial’s AI agents, Perficient will share how it plans to leverage AI to transform content strategy and drive measurable results. The panel will also highlight real-world examples of how AI-powered digital experiences can be personalized, scalable, and human-centered.

“Perficient is leading the way in AI-powered business transformation,” said Grapenthin. “With Sitecore’s XM Cloud platform and Gradial’s AI agents, we’re accelerating speed to market and reimagining content delivery to create more meaningful, tailored experiences that meet our audiences’ unique needs and expectations. I’m excited to join Sitecore on the mainstage at Symposium to share how we’re leveraging AI to unlock new possibilities and creating differentiated digital experiences.”

“AI is reshaping how brands engage with their customers, and the ability to deliver hyper-personalized digital experiences at scale has never been more critical,” said Tilbury. “At Sitecore Symposium, we’re proud to spotlight the innovation happening across our partner ecosystem. Perficient’s own adoption of the XM Cloud platform to power their business with Gradial reflects the kind of strategic thinking and technical expertise organizations need to thrive in today’s AI-powered digital landscape.”

Perficient’s Award-Winning Innovation and Thought Leadership at Sitecore Symposium

During Sitecore Symposium, Perficient and an integrated health services organization will receive the Business Impact Award as part of the 2025 Sitecore Digital Impact Awards, which recognizes measurable success through Sitecore-powered transformation. The award celebrates Perficient’s work to unify 24 fragmented websites, resulting in a 708% increase in overall traffic, 25% growth in online scheduling, and more than $113,000 in monthly call center cost savings. Read the full success story to learn more about the award-winning collaboration.

Perficient will also host several networking events and learning sessions at Sitecore Symposium, including:

• Women in Digital Breakfast – Co-hosted by Perficient and Sitecore, this event will feature a panel of women technology leaders sharing how they’re navigating transformation—scaling trust, driving innovation, and fostering inclusion in real time.
• What’s Your Data Doing for You? Learn How to Harness the Power of Your Data With Sitecore CDP – Discover how Perficient and a leading utility company transformed customer data into actionable insights using Sitecore CDP and Personalize.
• Unveiling a Nationwide Leader in Post-Acute Care’s Digital Transformation: A Panel on Lessons Learned With a Bit of SaaS – Learn how a leading healthcare organization and Perficient leveraged user research, collaboration, and Sitecore’s roadmap to transition from on-prem XP to SaaS XM Cloud.
• Capture the Conversion with Sitecore Personalize and CDP – Explore how a leading utility company utilized Sitecore Personalize and CDP to break through digital noise, reclaim audience attention, and elevate campaign performance with data-fueled precision.
• Designing Inclusive Experiences for Everyone: Build a Better Journey Map on Sitecore – Explore how inclusive design practices and Sitecore tools can address accessibility challenges, improve user journeys, and foster authentic representation in digital experiences.

Perficient’s award-winning Sitecore practice delivers end-to-end digital experience solutions that help brands connect with customers in meaningful ways. As a Sitecore Platinum Partner with more than 15 years of industry experience, six MVPs, and five specializations, Perficient empowers organizations to modernize their digital ecosystems, accelerate innovation, and achieve measurable results.

For more information about Perficient’s Sitecore expertise, follow us on social media.

About Perficient

Perficient is the global AI-first consultancy. We’re builders—obsessed with outcomes and powered by pragmatism—and, through speed and agility, we help the world’s most innovative companies and admired brands boldly advance business. For more information, visit www.perficient.com.

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